Proweb: Reject Code IND-202 Vendor Control

Description: This article will provide instructions on how to correct this error.

Resources:  Support Portal: https://support.servicebureauaccelerator.com 

Process:

If you are filling returns and getting the error code: Reject Code IND-202, please follow the next instructions.

1. Open the Support Portal link: https://support.servicebureauaccelerator.com/portal/en/signin
   
   

2. Now please Sign in.
   
   

   

3. Click on “Create/Add a ticket” on the right side of the screen.
   

   

   
   
   

4. Fill in the following as shown below:

   • Subject: Type “Reject Code IND-202” and add the EFIN related to this.
     Category: Tax Software :: Other
     
     

     

   • Description: Please confirm the EFIN and reject code, if you can, provide a screenshot.
     
     

     

     
     
     

   • Please type your phone number.
     
     

     

   • Click submit.
     

     

5. The support team will work your ticket out, once it is done they’ll let you know.
   
   

After that process is done, you’ll be able to continue your process with the returns.