Description: This article will show the steps on how to go inside the Account HUB, do the bank enrollment, enter all requested information, and ensure to submit it for the first time.
Process:
Remember, it is crucial that before enrolling your offices you’ve previously enrolled the Master EFIN. To enroll the Master EFIN please use the following article: Account Hub: Enrolling with Service Banks.
Enrolling the office:
Log in to your Account HUB using your Admin Credentials.
Click “View” in “Manage Banking” or click “Manage Banking” on the left side of your screen.
Locate the EFIN you want to enroll.
Click on the bank name you want to enroll with, located on the right side of the screen.
Now, we need to go through all the 8 sections. Fill it in with the ERO’s information.
Section 1: Bank Info
TIPS:Account Name: This is the name on the account as it appears on the bank, not the name of the bank.
Hold Shipment Until: This is optional to fill in, we use it only if your office is off-season.
For RA: You can leave in blank the “Company Website”.
For RA: Don’t leave any of the “Filing Experience” and “Return Volume/Information” in 0, at least mark 1 in each space.
For RA: In the ”Security Setup / Agreement”, the answer can’t be just “MOM” and you must save it, eventually they will request this to create your account on RA’s website.
Click Save and Continue
Section 2: Additional Information
TIPS:Last Rectangle: You only need to type the ERO’s full name.
For RA: For the question “What is the type of your organization?” the recommendation is selecting “SolePropietor”.
For RA: For the question “What is the type of your office?” the recommendation is to select “Stand Alone”.
Click Save and Continue
Section 3: Additional Fees
TIPS:If you change the “YES” to “NO”, you won't be able to add any add-ons to the transmission fee.
The base transmission fee and Tech fee go to the software.
The additional transmission fee can go between $1 to $78. You can type the amount you want. The SB owner receives this fee in late June - early July and December.
The SB fee can go up to $99 and the SB owner receives it in real time once the bank product funds.
For TPG: We strongly suggest leaving the “Document Prep Fee” at $0, because TPG adds an extra charge (Please see the Fee Range) that won’t be received by you. If you would like to get a couple extra dollars, we recommend adding it to the SB fee or the Additional Transmission Fee.
For TPG: We strongly suggest leaving the “Check Administration Fee Program” in “No”. The program charges $12.00 for each disbursement check, and you’ll only get $4, and even if you leave it in “No” you’ll still be able to print checks.
Click Save and Continue
Section 4: EFIN Owner
TIPS:Double-check the DOB and SSN.
Click Save and Continue
Section 5: Principal Owner
TIPS:Double-check the DOB and SSN.
You need to add the percentage of business owned.
For TPG: On the right side of the screen you have 2 squares with bold letters, the first one is to accept receiving text messages about the updates of the account and the second one is for marketing purposes, both are totally optional.
Click Save and Continue
Section 6: Office Staff / Control Person
TIPS:If you don’t have an “Office Staff member or Control Person” just add the information of the EFIN Owner or Principal Owner, it can’t be left in blank.
Double-check the DOB and SSN.
For RA: Remember to add the title.
Click Save and Continue
Section 7: W9 Information
TIPS:You don’t need to add anything, just hit “Save and Continue”.
Click Save and Continue
Section 8: Lock And Submit Application
TIPS:If all the information you’ve added is correct click “Save and continue”, a pop-up will show, and once you click “OK” the application will be “locked”.
Please submit the bank app once you are sure all the information is correct.
This final step is critical, otherwise the application won’t be submitted.
A pop-up will display. Click OK.
The following message will be displayed.
You’ll see the “8” turns green and the lock turns red.
Close it by clicking on the red “X” in the top right corner.
Refresh the page.
You’ll see the bank application that was enrolled will show a red lock, this means it was locked and submitted.
If instead, you see a red Pause icon, this means it is waiting for the Master Efin to get approved. Once the master is approved it will change to a red lock.
After these steps, you only need to wait for the bank application to go through.
For both banks: You’ll receive an email to finish your account, or you can also use these articles to create your accounts on the bank website.
